What Information We Collect and Why
When you open an account with bet365k, we collect the details you provide during registration — your name, email address, phone number, and identity verification documents where required. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we log transaction references and wallet
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identifiers to confirm payment status and protect against unauthorised activity. We do not store your full e-wallet credentials or PIN. Device data — your IP address, browser type, and session timestamps — is collected automatically each time you access the platform, whether on mobile or desktop.
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This helps us detect unusual login patterns and keep your account secure. We also collect data you share when you contact support, including chat transcripts and any documents you send. All of this information is used strictly to operate your account, process your transactions, prevent fraud,
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and improve the service. We do not sell your personal data to third parties for marketing purposes. Data is retained only for as long as necessary to fulfil these purposes or to comply with applicable legal obligations in supported regions. Where local law and eligible region
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rules apply, your data handling rights are governed accordingly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.